Sky Q
0

Discussion topic: Recordings, catch up, on demand & cinema not working

Reply
paulie1234567890
What's this?
This message was authored by paulie1234567890 This message was authored by: paulie1234567890

Recordings, catch up, on demand & cinema not working

‎22 Jan 2024 08:52 AM

I am unable to access any recordings or anything on demand. I have carried out all the recommended actions including reboot, factory reset & software update all to no avail. 

Report post
Post 1 of 3
170 Views
Reply
0 Likes
Reply

All Replies

Chodley
What's this?
Superuser
This message was authored by Chodley This message was authored by: Chodley

Re: Recordings, catch up, on demand & cinema not working

‎22 Jan 2024 09:08 AM

Posted by a Superuser, not a Sky employee. Find out more

Cinema specifically?

 

Sounds like the box hard drive might be done for and need a box swap.

Report post
Post 2 of 3
163 Views
Reply
paulie1234567890
What's this?
Topic Author
This message was authored by paulie1234567890 This message was authored by: paulie1234567890

Re: Recordings, catch up, on demand & cinema not working

‎22 Jan 2024 09:43 AM

That diagnosis is absolutely spot on. I have spoken to Sky & I need a new box. Thank you for your reply. 

Report post
Post 3 of 3
154 Views
Reply
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion