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Discussion topic: Recordings, catch up, on demand & cinema not working

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paulie1234567890
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This message was authored by paulie1234567890 This message was authored by: paulie1234567890

Recordings, catch up, on demand & cinema not working

‎22 Jan 2024 08:52 AM

I am unable to access any recordings or anything on demand. I have carried out all the recommended actions including reboot, factory reset & software update all to no avail. 

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Chodley
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This message was authored by Chodley This message was authored by: Chodley

Re: Recordings, catch up, on demand & cinema not working

‎22 Jan 2024 09:08 AM

Posted by a Superuser, not a Sky employee. Find out more

Cinema specifically?

 

Sounds like the box hard drive might be done for and need a box swap.

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paulie1234567890
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This message was authored by paulie1234567890 This message was authored by: paulie1234567890

Re: Recordings, catch up, on demand & cinema not working

‎22 Jan 2024 09:43 AM

That diagnosis is absolutely spot on. I have spoken to Sky & I need a new box. Thank you for your reply. 

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