05 Nov 2024 07:05 PM
I have a lot of recordings including movies that I've purchased. My Q box is faulty as I need to reboot most days. Is there any way I can retain my recordings if I get a new box?
05 Nov 2024 07:07 PM
Posted by a Superuser, not a Sky employee. Find out more@DB0410 You can't keep any recording when you're swapping ypur box, any purchased movies can be re-downloaded from Sky store onto the new box.
05 Nov 2024 07:07 PM
Posted by a Superuser, not a Sky employee. Find out moreRecordings will be lost as they are stored on the hard drive of the box. You will be able to retrieve purchased films.
If Sky arrange a doorstep box swap remember to remove the viewing card from your current box.
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