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Discussion topic: Record light lit on my sky q box during the night

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This message was authored by: binneyanita

Record light lit on my sky q box during the night

The red record button on my sky q box is on during the night. When I get up in the morning it's off. I check on my recordings but there's nothing there. Is it doing some sort of update? Has anybody else had the same happen?

 

Thanks 

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This message was authored by: MightyQuinn

Re: Record light lit on my sky q box during the night

Posted by a Superuser, not a Sky employee. Find out more

Hi @binneyanita   If your standby settings are set to Eco, the box goes into a deep sleep to save energy and the indicator light turns red.

https://www.sky.com/help/articles/using-the-standby-settings

This message was authored by: xenon81

Re: Record light lit on my sky q box during the night

They're asking about the recording light, not standby.

 

Check that a download hasn't got stuck on 100%. I think it's under Recordings, Manage, Downloads. If a download gets stuck it will cause the recording light to stay constantly lit up. 

This message was authored by: Angry-bear

Re: Record light lit on my sky q box during the night

I have the same sort of issue, turned it off last night & the red light stayed on, was still on this morning but nothing has been recording

Turned it off at the mains, will see if that sorts it.

Wouldn't mind but it was a brand new box last Monday.

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