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Discussion topic: Recontracted but says I need to upgrade subscription

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This message was authored by: Charlotte130

Message posted on ‎23 Oct 2024 08:57 PM

Recontracted but says I need to upgrade subscription

My tv package was cancelled and due to go today but I contacted Sky to resign up, which I did but it's not come back and it's been over four hours since I recontracted with Sky?

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This message was authored by: Bulls1974

Message posted on ‎23 Oct 2024 10:21 PM

Re: Recontracted but says I need to upgrade subscription

First, log into your account, if it's still active it should provide helpful information as to your current position regards Sky

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This message was authored by: caesarome

Message posted on ‎23 Oct 2024 10:32 PM

Re: Recontracted but says I need to upgrade subscription

Posted by a Superuser, not a Sky employee. Find out more
@Charlotte130 wrote:

My tv package was cancelled and due to go today but I contacted Sky to resign up, which I did but it's not come back and it's been over four hours since I recontracted with Sky?

@Charlotte130 

If you are still being asked to upgrade tomorrow then post back for further help ?

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