Recent upgrade to sky sports and removal of hd now having problems with screen flickering

[andy+peace]

Screen flickering at start up after changes to sky package 

[oldfella]

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@andy+peace wrote:

Screen flickering at start up after changes to sky package 

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Hi @andy+peace 

Certainly not likely to be anything caused by a package downgrade .

Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

[andy+peace]

Still flickering when I change channel then stops .worse on start up !

[oldfella]

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@andy+peace wrote:

Still flickering when I change channel then stops .worse on start up !

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Hi @andy+peace 
I suppose you are now watching SD content.

Perhaps I should have considered this in my earlier post.

This is vastly inferior to HD content.

If you have Sky Cinema (which is in HD as Standard) then check one of these HD channels to see if is any better.

[andy+peace]

Have sports in hd. flickering happens when changing sports channels .never happened before this upgrade last week

[oldfella]

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@andy+peace wrote:

Have sports in hd. flickering happens when changing sports channels .never happened before this upgrade last week

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Yes OK @andy+peace 

Misread your first post as I thought it meant you had removed Sky Sports and the Q HD pack.

The only other thing I can suggest is to try another HDMI to eliminate this as an issue.

Failing this it's possibly best to get an Engineer from Sky to check.

[andy+peace]

Thanks 

how do I go about getting an engineer

[oldfella]

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@andy+peace wrote:

Thanks 

how do I go about getting an engineer

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Contacting Sky directly @andy+peace 

[andy+peace]

Many thanks