Recent sky q outage compensation

[Chodley]

And that's 11 days, not 24 hours. So I assume it's a typo and you meant 16/05?

(well actually it's minus 10 years but I assume you also didn't mean 15/05/2035?)

[pazbut69]

The issue wasn't just having no service, or technical issues but the fact that everyone was still paying for there subscription, So why not offer a refund from bill? 

I do agree STRONGLY the offer for a free film is disgraceful and most of the films I either already have or can obtain via other app for free anyway.

With how big sky are a standard credit should of been offered no matter what & a free sky store movie of your choice and to feel unappreciated like i do ( Vip diamond customer) with old and the lack available.

[Daniel0210]

@pazbut69 

As discussed on the main thread on this subject, 

https://helpforum.sky.com/t5/Sky-Q/Sky-gift-on-us/td-p/4990781 

a pro rata amount from your bill for the approximate time it was down would amount to less than £2.

[pazbut69]

The time lost of service and afterwards with all the technical issues with following and the price I pay over each month, The lack of a good well offer to cover all issues, which infact I'm still having and sky are just unable to fix the issue, instead just keeps replacing the Q box. 

[PandJ2020]

---

@pazbut69 wrote:

The issue wasn't just having no service, or technical issues but the fact that everyone was still paying for there subscription, So why not offer a refund from bill? 

---

Go ahead and call Sky to put your case across.

---

With how big sky are a standard credit should of been offered no matter what & a free sky store movie of your choice and to feel unappreciated like i do ( Vip diamond customer) with old and the lack available.

---

They posted a loss of £224 million.  But if you feel that unappreciated tell them or vote with your feet.