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Discussion topic: Received new sky Q box last Monday since installing I have to reboot it every day so that the mini b

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This message was authored by Pete69 This message was authored by: Pete69

Received new sky Q box last Monday since installing I have to reboot it every day so that the mini b

If I don't re boot the sky q box it will not work and my mini box will not rewind pause or record 

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This message was authored by oldfella This message was authored by: oldfella

Re: Received new sky Q box last Monday since installing I have to reboot it every day so that the mi

Posted by a Superuser, not a Sky employee. Find out more

@Pete69 wrote:

If I don't re boot the sky q box it will not work and my mini box will not rewind pause or record 


'Hi @Pete69 


Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

Pete69
Topic Author
This message was authored by Pete69 This message was authored by: Pete69

Re: Received new sky Q box last Monday since installing I have to reboot it every day so that the mi

Hi tried this but the 001 did not work any idea if th

ere a new code or do you have to press it in a certain way

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Received new sky Q box last Monday since installing I have to reboot it every day so that the mi

Posted by a Superuser, not a Sky employee. Find out more

@Pete69 

It is 0 0 1 Select


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Pete69
Topic Author
This message was authored by Pete69 This message was authored by: Pete69

Re: Received new sky Q box last Monday since installing I have to reboot it every day so that the mi

Thanks think I've fixed it thanks again 

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