This discussion topic has been answered Discussion topic: Rebooted sky Q box and says hard drive damaged and recordings service not available
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Message posted on 02 Sep 2023 10:15 AM
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When picking recordings message comes up that service is not available.
rebooted the box and message says hard drive is damaged.
also in the mini boxes to the sky Q system the tv listings are not loading.
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Message posted on 02 Sep 2023 11:40 AM
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@Keith1963 wrote:
When picking recordings message comes up that service is not available.
rebooted the box and message says hard drive is damaged.
also in the mini boxes to the sky Q system the tv listings are not loading.
@Keith1963 if you are getting hard drive errors follow the link below it will eventually lead you to where you can order a new box
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Message posted on 02 Sep 2023 11:40 AM
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@Keith1963 wrote:
When picking recordings message comes up that service is not available.
rebooted the box and message says hard drive is damaged.
also in the mini boxes to the sky Q system the tv listings are not loading.
@Keith1963 if you are getting hard drive errors follow the link below it will eventually lead you to where you can order a new box
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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- Mark Topic as New
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