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Discussion topic: Re: is there a phone number to book an engineer

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This message was authored by HelenMcC This message was authored by: HelenMcC

Re: is there a phone number to book an engineer

I'm trying to arrange for an engineer to call to fix WiFi connectivity problem. How do I do this? I think I need an ethernet cable running from my router to my Sky Q box, but am not capable of doing this myself, as the distance between the two is quite long and involves walls and corridors.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: is there a phone number to book an engineer

Posted by a Superuser, not a Sky employee. Find out more

I don't believe Sky will supply/run Ethernet cables.  They may provide a booster for wireless connectivity.

 

You need to call them on the standard support number.

I am just another Sky customer and my views are my own
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