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Discussion topic: Re: Television channels not working

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This message was authored by CharlesAlobwede This message was authored by: CharlesAlobwede

Re: Television channels not working

Hello, to whom it may concern. I am a new customer of sky. Sky broadband was activated today. However, the sky television and landlines are not working. Please could you look into this issue as soon as possible as my children are unable to watch television and we can't make phone calls. My regards 

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This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Television channels not working

Posted by a Superuser, not a Sky employee. Find out more

@CharlesAlobwede wrote:

Hello, to whom it may concern. I am a new customer of sky. Sky broadband was activated today. However, the sky television and landlines are not working. Please could you look into this issue as soon as possible as my children are unable to watch television and we can't make phone calls. My regards 


I'll escalate this for you so that you can have an Instant Message chat with Sky

I am just another Sky customer!
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Television channels not working

Posted by a Superuser, not a Sky employee. Find out more

@CharlesAlobwede 

Sorry to disappoint your children but the chat invite won't come until tomorrow now. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Addie15 This message was authored by: Addie15

Re: Television channels not working

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to CharlesAlobwede.

This message was authored by Addie15 This message was authored by: Addie15

Re: Television channels not working

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.


 

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