Television channels not working

[CharlesAlobwede]

Hello, to whom it may concern. I am a new customer of sky. Sky broadband was activated today. However, the sky television and landlines are not working. Please could you look into this issue as soon as possible as my children are unable to watch television and we can't make phone calls. My regards 

[Invisiblename]

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@CharlesAlobwede wrote:

Hello, to whom it may concern. I am a new customer of sky. Sky broadband was activated today. However, the sky television and landlines are not working. Please could you look into this issue as soon as possible as my children are unable to watch television and we can't make phone calls. My regards 

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I'll escalate this for you so that you can have an Instant Message chat with Sky

[Daniel0210]

@CharlesAlobwede 

Sorry to disappoint your children but the chat invite won't come until tomorrow now. 

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to CharlesAlobwede.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.