Discussion topic: Re: Sky q box isn’t working

This message was authored by: DT8 · ‎17 May 2024

The box turns on then turns straight back off

This message was authored by: Daniel0210 · ‎18 May 2024

Are you turning it on from Standby or from completely switched off? Does it get to a stage where an error message appears on screen? We need some more information to help.

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This message was authored by: DT8 · ‎18 May 2024

It turns on and gets to the point where it says press the home button when the screen goes blank. But you then get a flashing red and green light for a few seconds and then the box just turns back off. It just keeps repeating that.

This message was authored by: MightyQuinn · ‎18 May 2024

Hi @DT8 Try following the help pages which will lead you to requesting a replacement box if required.

https://www.sky.com/help/articles/sky-q-box-wont-turn-on

Discussion topic: Re: Sky q box isn’t working

Re: Sky q box isn’t working

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