Sky go wont connect to sky q box

[joyce111]

I click the remote and nothing happens. Have done this for about 30 mins. Have turned TV of at wall still nothing. HELP

[oldfella]

---

@joyce111 wrote:
I click the remote and nothing happens. Have done this for about 30 mins. Have turned TV of at wall still nothing. HELP

---

Hi @joyce111 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.