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This discussion topic has been answered Discussion topic: Re: Sky box not getting satellite reception

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This message was authored by: rembrandt1

Re: Sky box not getting satellite reception

Waste of time, bring back humans!


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This message was authored by: Invisiblename Answer

Re: SKY DISH

Posted by a Superuser, not a Sky employee. Find out more

@rembrandt1 wrote:

No signal.  However, I have reported this to Sky and my Sky Q box should be replaced this week.


So did an engineer come out to check the dish alignment?  Ah, forget that, just seen your confirmation of "no signal"

I am just another Sky customer!

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This message was authored by: Daniel0210

Re: Sky box not getting satellite reception

Posted by a Superuser, not a Sky employee. Find out more

@rembrandt1 wrote:

Waste of time, bring back humans!


@rembrandt1 

The last time I looked in the mirror I was human.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Mark39

Re: Sky box not getting satellite reception

Posted by a Superuser, not a Sky employee. Find out more

@rembrandt1 wrote:

Waste of time, bring back humans!


Yep, plenty of humans at Sky, and here too.

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This message was authored by: rembrandt1

Re: Sky box not getting satellite reception

The Sky engineers came last sunday and repaired the cable to the Sky Dish.  It all worked fine until today, friday 4th July.

This message was authored by: Daniel0210

Re: Sky box not getting satellite reception

Posted by a Superuser, not a Sky employee. Find out more

@rembrandt1 

You've added onto a thread on the Sky+ board. Sky don't support Sky+ or send engineers so you must have Sky Q.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: rembrandt1

SKY DISH

Engineers came this week, changed the cable to the dish as I was getting 'no sigal sign'.  Okay until today when no signal showed up again.  Is it my SKY Q box and will Sky replace it FOC.  SKY Q is still being used until sometime next year.  Anyone know the answer to my problem?

This message was authored by: oldfella

Re: SKY DISH

Posted by a Superuser, not a Sky employee. Find out more

@rembrandt1 wrote:

Engineers came this week, changed the cable to the dish as I was getting 'no sigal sign'.  Okay until today when no signal showed up again.  Is it my SKY Q box and will Sky replace it FOC.  SKY Q is still being used until sometime next year.  Anyone know the answer to my problem?


Hi @rembrandt1 

Are you seeing No Signal or No Satellite Signal?

This message was authored by: MightyQuinn

Re: SKY DISH

Posted by a Superuser, not a Sky employee. Find out more

Hi @rembrandt1   All Sky Q boxes are on loan, so yes Sky will replace FOC, it's their own hardware.

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This message was authored by: rembrandt1

Re: SKY DISH

No signal.  However, I have reported this to Sky and my Sky Q box should be replaced this week.

This message was authored by: Invisiblename Answer

Re: SKY DISH

Posted by a Superuser, not a Sky employee. Find out more

@rembrandt1 wrote:

No signal.  However, I have reported this to Sky and my Sky Q box should be replaced this week.


So did an engineer come out to check the dish alignment?  Ah, forget that, just seen your confirmation of "no signal"

I am just another Sky customer!

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This message was authored by: Chodley

Re: Sky box not getting satellite reception

Posted by a Superuser, not a Sky employee. Find out more

Q is being used beyond next year

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