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Discussion topic: Re: No reception of any kind

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This message was authored by Davidturrell This message was authored by: Davidturrell

Re: No reception of any kind

Cannot receive any Sky Channels whatsoever.

Why is the reason because you took a months subscription on the 3rd of January of £33.

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This message was authored by GD1 This message was authored by: GD1

Re: No reception of any kind

Posted by a Superuser, not a Sky employee. Find out more

@Davidturrell  You nare not talking to SKy via the forum, we are all customers helping each other.

 

What error messages are you seeing on Sky Q?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Davidturrell
Topic Author
This message was authored by Davidturrell This message was authored by: Davidturrell

Sky Q not working

Why can you not contact you by phone (much easier).please explain in English what has happened or the reason.

This message was authored by Laing1 This message was authored by: Laing1

Re: Sky Q not working

Posted by a Superuser, not a Sky employee. Find out more

@Davidturrell wrote:

Why can you not contact you by phone (much easier).please explain in English what has happened or the reason.


@Davidturrell if you mean why can I not contact you by phone 

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky Q not working

Posted by a Superuser, not a Sky employee. Find out more

@Davidturrell 

I've merged your new thread to your original from a few minutes earlier. You don't need a new one. You need to answer the question asked by @GD1 remembering we are customers not Sky staff. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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