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Discussion topic: Re: No reception of any kind

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This message was authored by: Davidturrell

Message posted on ‎21 Jan 2024 01:52 PM

Re: No reception of any kind

Cannot receive any Sky Channels whatsoever.

Why is the reason because you took a months subscription on the 3rd of January of £33.

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎21 Jan 2024 01:55 PM

Re: No reception of any kind

Posted by a Superuser, not a Sky employee. Find out more

@Davidturrell  You nare not talking to SKy via the forum, we are all customers helping each other.

 

What error messages are you seeing on Sky Q?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Davidturrell

Message posted on ‎21 Jan 2024 01:58 PM

Sky Q not working

Why can you not contact you by phone (much easier).please explain in English what has happened or the reason.

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This message was authored by: Laing1

Message posted on ‎21 Jan 2024 02:15 PM

Re: Sky Q not working

Posted by a Superuser, not a Sky employee. Find out more
@Davidturrell wrote:

Why can you not contact you by phone (much easier).please explain in English what has happened or the reason.

@Davidturrell if you mean why can I not contact you by phone 

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: Daniel0210

Message posted on ‎21 Jan 2024 02:17 PM

Re: Sky Q not working

Posted by a Superuser, not a Sky employee. Find out more

@Davidturrell 

I've merged your new thread to your original from a few minutes earlier. You don't need a new one. You need to answer the question asked by @GD1 remembering we are customers not Sky staff. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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