No reception of any kind

[Davidturrell]

Cannot receive any Sky Channels whatsoever.

Why is the reason because you took a months subscription on the 3rd of January of £33.

[GD1]

@Davidturrell  You nare not talking to SKy via the forum, we are all customers helping each other.

What error messages are you seeing on Sky Q?

[Davidturrell]

Why can you not contact you by phone (much easier).please explain in English what has happened or the reason.

[Laing1]

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@Davidturrell wrote:

Why can you not contact you by phone (much easier).please explain in English what has happened or the reason.

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@Davidturrell if you mean why can I not contact you by phone 

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag

[Daniel0210]

@Davidturrell 

I've merged your new thread to your original from a few minutes earlier. You don't need a new one. You need to answer the question asked by @GD1 remembering we are customers not Sky staff.