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Discussion topic: Re: I cannot watch episode 3 of series 2 of White Lotus. It says I need to upgrade

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Message posted on ‎11 Mar 2025 09:53 PM

Re: I cannot watch episode 3 of series 2 of White Lotus. It says I need to upgrade

I have the same issue with most catchup TV downloads. We have them on series link but if it has not downloaded yet it says we need to upgrade. 

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Message posted on ‎11 Mar 2025 10:02 PM

Re: I cannot watch episode 3 of series 2 of White Lotus. It says I need to upgrade

Posted by a Superuser, not a Sky employee. Find out more

@savgolf 

Is this on Sky Go ?

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This message was authored by: savgolf

Message posted on ‎11 Mar 2025 10:10 PM

Re: I cannot watch episode 3 of series 2 of White Lotus. It says I need to upgrade

No. Sky Q UHD multi room.  And now it tells me I need to upgrade for Netflix, which is another service we pay for. 

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Message posted on ‎11 Mar 2025 10:25 PM

Re: I cannot watch episode 3 of series 2 of White Lotus. It says I need to upgrade

Posted by a Superuser, not a Sky employee. Find out more

@savgolf 

I have moved your posts to the Sky Q forum as they were in a topic in the Sky Go one hence my question.

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Message posted on ‎13 Mar 2025 06:08 AM

Re: I cannot watch episode 3 of series 2 of White Lotus. It says I need to upgrade

Thanks. This is my problem too 

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Message posted on ‎13 Mar 2025 06:09 AM

Re: I cannot watch episode 3 of series 2 of White Lotus. It says I need to upgrade

And it applies to my normal in home sky service. Not the sky app on my iPad 

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Message posted on ‎13 Mar 2025 06:11 AM

Re: I cannot watch episode 3 of series 2 of White Lotus. It says I need to upgrade

And my biggest issue is it is impossible getting through to sky help to talk about this

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