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Discussion topic: Re: Error MR104 on tv unable to watch

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This message was authored by: Christiannjo

Re: Error MR104 on tv unable to watch

Unable to watch tv error code MR104

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This message was authored by: stereohaven

Re: Error MR104 on tv unable to watch

Posted by a Superuser, not a Sky employee. Find out more

@Christiannjo wrote:

Unable to watch tv error code MR104


This code means the mini box is too far away from the main Q box or something is affecting the connection.

 

On the mini try going to Settings, then Setup - Network - Reset, and at step 2 of 4 on screen, press the WPS button on the front of the main box.

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LG B6 OLED 55” | LG UP75 LCD 43” | Sky Q | Sky Q Mini | Sky Mobile | SONOS Beam | EE Apple TV 4K | EE Full Works FTTC
This message was authored by: Laing1

Re: Error MR104 on tv unable to watch

Posted by a Superuser, not a Sky employee. Find out more

@Christiannjo wrote:

Unable to watch tv error code MR104


@Christiannjo the other thing to try is rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting your mini box 

 

 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by: pwdin123

Re: Error MR104 on tv unable to watch

 my hand control will not responed on teli

This message was authored by: Laing1

Re: Error MR104 on tv unable to watch

Posted by a Superuser, not a Sky employee. Find out more

@pwdin123 wrote:

 my hand control will not responed on teli


@pwdin123 Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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