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This message was authored by: Simmolots

REMOTE NO LONGER CONTROLLING SONY SOUND BAR

My sky q remote no longer controls sony soundbar. Also it no.longer turns lg tv off.

 


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This message was authored by: nigea99 Answer

Re: REMOTE NO LONGER CONTROLLING SONY SOUND BAR

Posted by a Superuser, not a Sky employee. Find out more

@Simmolots wrote:

My sky q remote no longer controls sony soundbar. Also it no.longer turns lg tv off.

 


hi @Simmolots 

 

May I suggest you try a reset of your remote:

Press & Hold the 7 & 9 until the remote's light (red LED above the SKY logo button) flashes 4 times

Then press 1 & 3 together to go through to re-pair with the box,  your TV & soundbar - make sure it has line of sight of the box as until it is paired it uses Infrared

https://www.sky.com/help/diagnostics/sky-q-remotes/setting-up-remote

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This message was authored by: nigea99 Answer

Re: REMOTE NO LONGER CONTROLLING SONY SOUND BAR

Posted by a Superuser, not a Sky employee. Find out more

@Simmolots wrote:

My sky q remote no longer controls sony soundbar. Also it no.longer turns lg tv off.

 


hi @Simmolots 

 

May I suggest you try a reset of your remote:

Press & Hold the 7 & 9 until the remote's light (red LED above the SKY logo button) flashes 4 times

Then press 1 & 3 together to go through to re-pair with the box,  your TV & soundbar - make sure it has line of sight of the box as until it is paired it uses Infrared

https://www.sky.com/help/diagnostics/sky-q-remotes/setting-up-remote

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