Q mini box no sat signal

[AO1]

Since new router mini boxes not working but main box fine

[stereohaven]

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@AO1 wrote:

Since new router mini boxes not working but main box fine

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As you have changed router you will need to reset the connection between your main Sky Q box and the mini boxes.

Follow the instructions here to reset your network connection on the mini boxes one at a time:

https://www.sky.com/help/articles/sky-q-permanent-connectivity-problems-no-booster 

[Laing1]

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@AO1 wrote:

Since new router mini boxes not working but main box fine

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@AO1 is this a new Sky router if so what colour or is it a third party router ?

[AO1]

Thank you had tried that sorted now after spending 45 mins on phone to Sky !!