This discussion topic has been answered Discussion topic: Q mini box gets frozen intermittently
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Message posted on 15 Mar 2023 08:54 AM
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Our Sky Mini box get frozen intermittently. Regardless of the channel - picture freezes for 3-5 seconds and then Ok For a few seconds and freezes again.
An year ago Sky moved around boosters etc and made it work. Same problem 6 months back and mini box was connected directly to the router. It was ok for a few months and now again.
Anyone having similar issues?
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Message posted on 16 Mar 2023 09:46 AM
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Hi there, are you able to move the boosters around a bit to see if you can get a connection again?
Lisa - Sky Tech Team Expert
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Message posted on 16 Mar 2023 09:46 AM
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Hi there, are you able to move the boosters around a bit to see if you can get a connection again?
Lisa - Sky Tech Team Expert
Message posted on 16 Mar 2023 10:21 AM
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Re: Q mini box gets frozen intermittently
Thanks. Spoke with Sky and restring shutting down the WIFI router got it to work
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