Q box not working can’t get sky tv

[31119750019201]

Q box not working tv turns on q flashes blue then stops can't get sky 

turned it all off 3 times and router 

router works but sky box don't 

[31119750019201]

Hello

i can't watch sky q box IS NOT WORKING CAN SOMEONE HELP

[Chodley]

Definitely on the right TV input? Does at have a green light?