@Keithb14 wrote:
My fan is on all the time this is a new box supplied only several weeks ago, I have tried all your options to fix but had no success please advise
Hi @Keithb14
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
Regarding your issue,
Assume your Q box is well ventilated and not stacked with other devices.
Current high ambient temperatures could be causing the Q box to run hot.
