Discussion topic: Q Box is still not working after all issues have been dealt with. It is still not turning green and
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Message posted on 18 May 2025 04:53 PM
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Q Box is still not working after all issues have been dealt with. It is still not turning green and
I need to speak to a PERSON!!!!!!!
The Q box has been off since the outage and taking plugs out and put back in goes to blue screen with hit home button when the screen goes blank. That happens then it goes black, hit the home button and NOTHING happens
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All Replies
Message posted on 18 May 2025 05:05 PM
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Re: Q Box is still not working after all issues have been dealt with. It is still not turning green
Hi @Edwina7 Then go ahead and telephone Sky.
Message posted on 18 May 2025 05:10 PM
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Q box refusing to work
Have now tried many times to get theQ box it will not work. Pleaseee can I talk to someone now!!!!!!
Message posted on 18 May 2025 05:12 PM
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Re: Q box refusing to work
Hi @Edwina7 Not here, this is a public community forum, not Sky customer services.
Message posted on 18 May 2025 05:13 PM
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Re: Q Box is still not working after all issues have been dealt with. It is still not turning green
What's the number then as super user
Message posted on 18 May 2025 05:15 PM
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Re: Q Box is still not working after all issues have been dealt with. It is still not turning green
@Edwina7 wrote:What's the number then as super user
Click on 'need more help?': https://www.sky.com/help/home
Message posted on 18 May 2025 05:16 PM
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Re: Q Box is still not working after all issues have been dealt with. It is still not turning green
I know that. I do know they are not employees. It would be lovely if they actually had employees
Message posted on 18 May 2025 05:17 PM
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Re: Q Box is still not working after all issues have been dealt with. It is still not turning green
@Edwina7 wrote:
What's the number then as super user
@Edwina7 You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 18 May 2025 05:18 PM
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Re: Q Box is still not working after all issues have been dealt with. It is still not turning green
Hi @Edwina7 Telephone numbers are blocked in the community. However if you go to the Help page https://www.sky.com/help. and expand Need more help at the bottom you should see a telephone number. We are all just customers here.
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