Purchased a sky tv connection and want to know when installation i

[ACSC]

I purchased a sky tv subscription and it's been a week and a half and no connection. What number can I call to find out when it will be done

[GD1]

@ACSC You should have an email with all the info on it regarding your install date, as we are customers we can't tell you when your setup will be installed.  You should also see all relevent details here https://sky.com/mymessages

[ACSC]

I have received no email to date

[GD1]

@ACSC  Is there anything in your order tracking page?  https://www.sky.com/ordertracking  If not you'll need to call Sky.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.