Discussion topic: Programme cuts out twice (blips) after watching Netflix or Disney .
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Message posted on 07 Jul 2023 08:35 PM
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Programme cuts out twice (blips) after watching Netflix or Disney .
After watching Disney or Netflix through Sky Apps, normal Sky programme then blips twice on a regular basis. The only way to fix it is to unplug the box and reboot it. Very annoying and been doing it for ages.
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All Replies
Message posted on 08 Jul 2023 10:16 AM
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Re: Programme cuts out twice (blips) after watching Netflix or Disney .
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 09 Jul 2023 10:47 AM
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Re: Programme cuts out twice (blips) after watching Netflix or Disney .
Hi where will this chat bubble appear? TV, phone or tablet? If on TV I don't have it on all day?
Message posted on 10 Jul 2023 10:34 AM
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Re: Programme cuts out twice (blips) after watching Netflix or Disney .
We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
Message posted on 21 Jul 2023 10:55 AM
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Re: Programme cuts out twice (blips) after watching Netflix or Disney .
A private chat was started but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
Tom
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