Problem with my sky Q box. I have to disconnect and reconnect to start it again. Seems rather random

[Sri3]

Sky Q box suddenly started to malfunction. Goes on to standby mode. To restart I have had to disconnect it from power source and reconnect. Appears to happen at random

[Tom-W19]

Hi @Sri3 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Sri3]

How will I be contacted?

[Sri3]

Had a new sky Q box delivered. Still the same problem!!!!!!

[Lisa-P1987]

We are still looking to help you Sri3 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks