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Discussion topic: Problem with getting Sky to recognise I have sent back equipment

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This message was authored by Skyharassment This message was authored by: Skyharassment

Problem with getting Sky to recognise I have sent back equipment

I have told sky three times I have returned their equipment, have bar code to evidence this. Should I now go to a solicitor.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Problem with getting Sky to recognise I have sent back equipment

Posted by a Superuser, not a Sky employee. Find out more

@Skyharassment 

Do you mean Post Office receipt?

Unipart deal with returns and they are taking a number of weeks to process equipment at their warehouse. Let us know in this thread about the proof of posting and we can maybe get you some help from Skys Messaging Team.

If you have the proof it should be fairly straightforward however if you haven’t retained it, any cancellation of non return fees would be at Skys discretion.

Please don’t try to post an image of the Royal Mail tracking or postal receipt as Sky don’t like them on the forum.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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