13 Dec 2024 11:51 AM
I have told sky three times I have returned their equipment, have bar code to evidence this. Should I now go to a solicitor.
13 Dec 2024 12:39 PM
Posted by a Superuser, not a Sky employee. Find out moreDo you mean Post Office receipt?
Unipart deal with returns and they are taking a number of weeks to process equipment at their warehouse. Let us know in this thread about the proof of posting and we can maybe get you some help from Skys Messaging Team.
If you have the proof it should be fairly straightforward however if you haven’t retained it, any cancellation of non return fees would be at Skys discretion.
Please don’t try to post an image of the Royal Mail tracking or postal receipt as Sky don’t like them on the forum.
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