Hi there, I've just purchased a house and the previous owner had left their sky box and broadband. I do not wish to use these products. How should I go about getting rid of them?
Posted by a Superuser, not a Sky employee. Find out more
Exactly what products are they?
if it's a Q TV box the it belongs to Sky (but the previous house owner had responsibility to return it and will be charged for not doing so, assuming they've cancelled).
I am just another Sky customer and my views are my own even if you don't like the answers
I'll have to have a look when I'm back at the house today. Looks like they have a dish out back, so something related to that. Would love to have someone come pick it up if that is possible.
No one will pick it up from your address. If it's Sky Q equipment (owned by Sky), the previous occupant may pop back for it as they will need to return it to Sky or be charged a non return fee so put it to one side. If it's a Sky+ box that is their property and they've just chosen to leave it behind.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Posted by a Superuser, not a Sky employee. Find out more
Hi @Matt+Brian To be clear, does the broadband still work? So have the previous occupants done a runner hoping to avoid early termination fees. Just in case you are not aware this is a community of customers, not Sky customer services.
