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Discussion topic: Ppv happened but nobody ordered it

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This message was authored by Raider999 This message was authored by: Raider999

Re: Ppv happened but nobody ordered it

@nolte 

 

It is extremely difficult to prove you didn't do something.

 

Just ask any postmaster who used Horizon system.

This message was authored by Colin0000 This message was authored by: Colin0000

Re: Ppv happened but nobody ordered it


@Raider999 wrote:

@nolte 

 

It is extremely difficult to prove you didn't do something.

 

Just ask any postmaster who used Horizon system.


In this case they can tell where the order was made from in terms of using the remote or browser and of course the exact date & time.

Sky Q 2GB 32B106 - HDMI to TV, hard wired to router with WiFi disabled on the Q box
Sky Ultrafast1 FTTP 150Mbps
Sky SR203 router
Samsung S95C 55"
This message was authored by Raider999 This message was authored by: Raider999

Re: Ppv happened but nobody ordered it

@Colin0000 I am sure they can (as the post office could), however my point was it is difficult for the poster to disprove anything sky says

This message was authored by nolte This message was authored by: nolte

Re: Ppv happened but nobody ordered it

Posted by a Superuser, not a Sky employee. Find out more

The poster, if they believe account security has been breached, should also ensure that they change any passwords/pins associated with the breaches.

 

If password is used on several websites, they should change it on all of them.

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ROI sky Q Customer


matri25x
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This message was authored by matri25x This message was authored by: matri25x

Re: Ppv happened but nobody ordered it

After going to Deadlock, Sky closed the case and the charge was amicably deleted.  

This message was authored by Colin0000 This message was authored by: Colin0000

Re: Ppv happened but nobody ordered it


@Raider999 wrote:

@Colin0000 I am sure they can (as the post office could), however my point was it is difficult for the poster to disprove anything sky says


I've only just seen this but the two aren't comparable in any way.

 

Sky and/or TNT would have IP addresses and/or STB box serial numbers to show where the purchase was made and of course exact time and dates. If someone phoned up and it was ordered by an agent they would be able to tell exactly which agent did it although it would be fairly stupid of them to apply it to the wrong account but is possible. We used to do BT Sports PPV and if they're still using the same software then it is pretty terrible software to use. In this case, if still available, the call could be listened to.

Sky Q 2GB 32B106 - HDMI to TV, hard wired to router with WiFi disabled on the Q box
Sky Ultrafast1 FTTP 150Mbps
Sky SR203 router
Samsung S95C 55"
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