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Discussion topic: Poor picture quality of Sky channels

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This message was authored by Chris+Horne This message was authored by: Chris+Horne

Poor picture quality of Sky channels

I have just returned to Sky after a small absence and the picture quality of Sky channels is appaling,  I have a Sony OLED TV. The picture quality on BBC and ITV channels is excellent but it's just the Sky channels which are not sharp at all. Only been back with Sky for a week and dissapointed.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Poor picture quality of Sky channels

Posted by a Superuser, not a Sky employee. Find out more

Do you have the HD pack?

I am just another Sky customer and my views are my own even if you don't like the answers
Chris+Horne
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This message was authored by Chris+Horne This message was authored by: Chris+Horne

Re: Poor picture quality of Sky channels

Thanks PandJ2020, just had a look and I don’t have HD package. Looks like you have to pay extra then just to get a decent picture with Sky. Hopefully I am in a cooling off period for cancelling, as really what should be a service provided like free to air channels provide, Sky charge you extra to make it a pleasant viewing experience.

This message was authored by Chodley This message was authored by: Chodley

Re: Poor picture quality of Sky channels

Posted by a Superuser, not a Sky employee. Find out more

Well HD uses a lot more expensive satellite bandwidth than SD

 

of course, it's being transmitted anyway, whether you pay or not but then the plane's going anyway but that doesn't mean anyone gets a free seat.

 

and you also want the UHD addon if you really want a decent picture, with HDR, to suit that OLED (UHD content is not available on all channels, mostly a part of cinema, nature and sport)

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