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Discussion topic: Poor picture quality in tv

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This message was authored by: Mr+H6676

Message posted on ‎13 Jul 2023 03:06 PM

Poor picture quality in tv

Hi my picture is not working well on many major channels and some channels not at all

 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎13 Jul 2023 03:10 PM

Re: Poor picture quality in tv

Posted by a Superuser, not a Sky employee. Find out more

@Mr+H6676 

Are you seeing any error messages on the screen perhaps indicating no satellite signal? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Avatar for PeteRG41
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This message was authored by: PeteRG41

Message posted on ‎13 Jul 2023 03:15 PM

Re: Poor picture quality in tv

@Mr+H6676 wrote:

Hi my picture is not working well on many major channels and some channels not at all

 

What has changed with your Sky Q set up since it was first installed?

 

Have you changed to a new TV?  Changed some settings?  Using a different HDMI socket?  Installed A/V equipment?

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Pete.
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