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Discussion topic: Please provide returns box to return sky equipment thank you

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This message was authored by: Senjit

Please provide returns box to return sky equipment thank you

Please provide returns box to return sky equipment thank you

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This message was authored by: Ecosse

Re: Please provide returns box to return sky equipment thank you

Hi, this is a customer-driven forum, but I suggest you take a look here.


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Sky Q 2Tb + 3 Minis - BT Full Fibre 900
This message was authored by: Daniel0210

Re: Please provide returns box to return sky equipment thank you

Posted by a Superuser, not a Sky employee. Find out more

@Senjit 
Providing you’ve cancelled successfully the returns packaging is usually sent out near the end of a cancellation period, which is 31 days for TV and 14 days for broadband, to the address that the account is registered at.

You can reuse the box any new equipment came in. If you don’t have that you can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. The link below also explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable give Sky another call. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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