Discussion topic: Please provide returns box to return sky equipment thank you
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Message posted on 11 Mar 2023 01:53 PM
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Please provide returns box to return sky equipment thank you
Please provide returns box to return sky equipment thank you
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Message posted on 11 Mar 2023 01:58 PM
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Re: Please provide returns box to return sky equipment thank you
Hi, this is a customer-driven forum, but I suggest you take a look here.
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Samsung UE49MU7070XX - Samsung MS550 Soundbar+ with 9000S Rears
Sky Q 2Tb + 3 Minis - BT Full Fibre 900
Message posted on 11 Mar 2023 03:19 PM
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Re: Please provide returns box to return sky equipment thank you
@Senjit
Providing you’ve cancelled successfully the returns packaging is usually sent out near the end of a cancellation period, which is 31 days for TV and 14 days for broadband, to the address that the account is registered at.
You can reuse the box any new equipment came in. If you don’t have that you can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. The link below also explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband
If you haven’t anything suitable give Sky another call. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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