Discussion topic: Please kindly sort me out have charged into place Netflix and Sky

This message was authored by: Sunshine26 · ‎25 Jan 2024

Since I renew my contract have been charged with Netflix and Sky

This message was authored by: GD1 · ‎25 Jan 2024

@Sunshine26 As customers we can't sort anything out for you.

Howeveer if you get netflix through Sky have you linled your account to stop netlficx charging you, and are you using the same email or a different one? https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: TimmyBGood · ‎25 Jan 2024

@Sunshine26 wrote:

Since I renew my contract have been charged with Netflix and Sky

If you had Ultimate TV but changed to Signature (possibly to reduce the Sky subscription) then any previously existing billing through Netflix would start up again.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Please kindly sort me out have charged into place Netflix and Sky

Please kindly sort me out have charged into place Netflix and Sky

All Replies

Re: Please kindly sort me out have charged into place Netflix and Sky

Re: Please kindly sort me out have charged into place Netflix and Sky

Was this discussion not helpful?

Search Sky Community

Start a new discussion