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Discussion topic: Please check your subscription entitles you

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This message was authored by Ben247 This message was authored by: Ben247

Please check your subscription entitles you

Main box works fine and nothing has changed but last night all miniboxes came up with "please check your subscription entitles you to view this channel on this box" reset everything main box and miniboxes. This and even waited for 24 hours and still the same. No idea what's changed

 

any help??

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This message was authored by Addie15 This message was authored by: Addie15

Re: Please check your subscription entitles you

Posted by a Sky employee

Hi there, Ben247. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Please check your subscription entitles you

Posted by a Sky employee

Hi @Ben247 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

 

Thanks
Tom
This message was authored by Rolf2 This message was authored by: Rolf2

Re: Please check your subscription entitles you

I'm having the same issue as others in this thread and need help please.

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