Pixalates picture on all channels expect bbc, channel 4 and 5 and itv.

[Tanja]

Hello. I seem to have pixalates pictures on all my channels expect all bcc channels, channel 4 and 5 and the itv channels. I have tried the sky troubleshooting but it doesn't work. 

[oldfella]

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@Tanja wrote:

Hello. I seem to have pixalates pictures on all my channels expect all bcc channels, channel 4 and 5 and the itv channels. I have tried the sky troubleshooting but it doesn't work. 

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Hi @Tanja 

Could be a slight dish alignment issue @Teevee1 

Only way to check for sure is an Engineer visit.

Check out the following link

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q-standard-help