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Discussion topic: Picture loss & no signal

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This message was authored by: Dwaindwibbly79

Picture loss & no signal

Hi, we have been having issues with both our main Q box and mini where the image briefly loses signal and then returns with a "No signal" message and then its fine for a little while, weather doesnt seem to impact it as its also happens on clear days? Any help would be greatful.

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This message was authored by: oldfella

Re: Picture loss & no signal

Posted by a Superuser, not a Sky employee. Find out more

@Dwaindwibbly79 wrote:

Hi, we have been having issues with both our main Q box and mini where the image briefly loses signal and then returns with a "No signal" message and then its fine for a little while, weather doesnt seem to impact it as its also happens on clear days? Any help would be greatful.


Hi @Dwaindwibbly79 

If the message is No Signal then this is loss of signal to the TV Set.

If it was a Satellite issue the message would be No Satellite signal.

 

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This message was authored by: Dwaindwibbly79

Re: Picture loss & no signal

@oldfella , thanks for you reply....just checked with the long haired boss and it does state " No satellite signal" but we've just been watching the main Q  for about an hour and it's happen twice.......no message this time but its like the image freezes for a second or two then continues .

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