Paramount+ “children of the corn”

[starsky78]

I'm trying to watch a recently added movie on paramount+ "children of the corn" but there is no audio🤷‍♂️

I have tried other movies/shows with no audio issues.

[nigea99]

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@starsky78 wrote:

I'm trying to watch a recently added movie on paramount+ "children of the corn" but there is no audio🤷‍♂️

I have tried other movies/shows with no audio issues.

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Hi @starsky78 

I have just checked it for me & I am getting sound on both my PC browser & via the SKY Q box. 

I have, however, noticed that the SKY Q Paramount + app has been updated and is now outputting Dolby Digital + (great news for those with Surround systems as other shows like Billiions have 5.1 sound) 

So can you check your box audio setting and if it is set to Dolby Digital + try ordinary Dolby Digital - unless you know your TV and/or sound system can handle DD+

Home - Settings - Setup - Audio Visual
Digital audio output HDMI

[starsky78]

Thanks for your reply,I've had a look in the sky q box audio settings and it's set on just normal Dolby digital.

And like I said before I have tried other films/shows on paramount+ with no audio issues it's really odd!🤷‍♂️

[starsky78]

Just thought I'd give you an update I've managed to sort it out.

Went into the paramount+ audio setting and noticed "stereo only" was disabled so I've enabled it and now I've got audio in the movie👍

Thanks for your help though and enjoy your evening.

[nigea99]

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@starsky78 wrote:

Thanks for your reply,I've had a look in the sky q box audio settings and it's set on just normal Dolby digital.

And like I said before I have tried other films/shows on paramount+ with no audio issues it's really odd!🤷‍♂️

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Interesting  - I have just set my box to output ordinary DD and like you I don't get any sound for this film but do for TV shows like Billions

EDIT: BTW With the setting on DD rather than DD+ Children of the Corn shows on my AV Amp as 'Decoder off' .

If I set the box to output Normal I get PCM sound - so if you want to watch maybe set your box to Normal whilst you watch

Can I suggest you raise it with P+ support