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Discussion topic: Pairing Sky Q remote with new Polaroid Roku P55UR1953U tv

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This message was authored by: HT2

Pairing Sky Q remote with new Polaroid Roku P55UR1953U tv

Struggling to pair Sky Q remote to new tv. Tried the usual instructions, but no option for Polaroid Roku P55UR1953U tv.  Help! 

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This message was authored by: oldfella

Re: Pairing Sky Q remote with new Polaroid Roku P55UR1953U tv

Posted by a Superuser, not a Sky employee. Find out more

@HT2 wrote:

Struggling to pair Sky Q remote to new tv. Tried the usual instructions, but no option for Polaroid Roku P55UR1953U tv.  Help! 


Hi @HT2 

Have you tried selecting Other brands in the pairing Setup?

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

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This message was authored by: HT2

Re: Pairing Sky Q remote with new Polaroid Roku P55UR1953U tv

Thank you, this has paired some of the functions ie on/off and volume, but still unable to scroll up and down or select from the menu. 

This message was authored by: oldfella

Re: Pairing Sky Q remote with new Polaroid Roku P55UR1953U tv

Posted by a Superuser, not a Sky employee. Find out more

@HT2 wrote:

Thank you, this has paired some of the functions ie on/off and volume, but still unable to scroll up and down or select from the menu. 


Hi @HT2 

When the Q remote is paired with a TV the only TV functions it will operate are:-

  • TV On/Off (with long press)
  • Volume Up/Down
  • Mute
  • TV  Input (Multiple presses should scroll through the TV HDMI and other inputs)

No other buttons will operate the TV.

 

So no scrolling and No Select option.

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