22 Nov 2023 04:03 PM
Struggling to pair Sky Q remote to new tv. Tried the usual instructions, but no option for Polaroid Roku P55UR1953U tv. Help!
22 Nov 2023 04:12 PM
Posted by a Superuser, not a Sky employee. Find out more
@HT2 wrote:
Struggling to pair Sky Q remote to new tv. Tried the usual instructions, but no option for Polaroid Roku P55UR1953U tv. Help!
Hi @HT2
Have you tried selecting Other brands in the pairing Setup?
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
22 Nov 2023 05:02 PM
Thank you, this has paired some of the functions ie on/off and volume, but still unable to scroll up and down or select from the menu.
22 Nov 2023 07:56 PM
Posted by a Superuser, not a Sky employee. Find out more
@HT2 wrote:
Thank you, this has paired some of the functions ie on/off and volume, but still unable to scroll up and down or select from the menu.
Hi @HT2
When the Q remote is paired with a TV the only TV functions it will operate are:-
No other buttons will operate the TV.
So no scrolling and No Select option.
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