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Discussion topic: Pairing Sky Q remote with TCL Fire TV

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This message was authored by RayV This message was authored by: RayV

Pairing Sky Q remote with TCL Fire TV

Hi all, first time poster. I'm trying to pair my Sky Q remote with my new TCL Fire TV  (model 40SF540K) without success. I've tried the suggested 4-digit codes for TCL (2703 & 3075), but they don’t work. I also tried all 25 JVC codes after reading another post. Have tried both my voice and non-voice remotes, both paired fine with my Samsung TVs. Can someone pls help? Thanks!

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This message was authored by Laing1 This message was authored by: Laing1

Re: Pairing Sky Q remote with TCL Fire TV

Posted by a Superuser, not a Sky employee. Find out more

@RayV wrote:

Hi all, first time poster. I'm trying to pair my Sky Q remote with my new TCL Fire TV  (model 40SF540K) without success. I've tried the suggested 4-digit codes for TCL (2703 & 3075), but they don’t work. I also tried all 25 JVC codes after reading another post. Have tried both my voice and non-voice remotes, both paired fine with my Samsung TVs. Can someone pls help? Thanks!


@RayV is this a bluetooth remote ie one with a voice button on it ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
RayV
Topic Author
This message was authored by RayV This message was authored by: RayV

Re: Pairing Sky Q remote with TCL Fire TV

Hi @Laing1  thanks for replying. Primarily it's the standard (non-voice) Sky Q remote, which came with my mini box, that I wanted to pair. I tried multiple 4-digit codes but none worked. I then also tried the Sky Q voice remote from my other TV, but again no luck. Both remotes paried fine with other TVs. 

I'm also sure the TV itself is not Bluetooth-only in terms of receiving, as it has IR on the remote and TV set, and also didn't swith off when the sensor was covered. 

Appreciate any suggestions you can provide. Thanks.

This message was authored by Laing1 This message was authored by: Laing1

Re: Pairing Sky Q remote with TCL Fire TV

Posted by a Superuser, not a Sky employee. Find out more

@RayV wrote:

Hi @Laing1  thanks for replying. Primarily it's the standard (non-voice) Sky Q remote, which came with my mini box, that I wanted to pair. I tried multiple 4-digit codes but none worked. I then also tried the Sky Q voice remote from my other TV, but again no luck. Both remotes paried fine with other TVs. 

I'm also sure the TV itself is not Bluetooth-only in terms of receiving, as it has IR on the remote and TV set, and also didn't swith off when the sensor was covered. 

Appreciate any suggestions you can provide. Thanks.


@RayV you could try vestel codes I recently bought a Toshiba fire TV for a bedroom and was able to pair the bluetooth remote to that using the Toshiba codes so may give them a try as well


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
RayV
Topic Author
This message was authored by RayV This message was authored by: RayV

Re: Pairing Sky Q remote with TCL Fire TV

Thanks @Laing1  I will give that a shot when I get home, and let you know!

RayV
Topic Author
This message was authored by RayV This message was authored by: RayV

Re: Pairing Sky Q remote with TCL Fire TV

Hi @Laing1  just to let you know that unfortunately the Vestel codes didn't do the trick. Thanks all the same for your help. 

If any other suggestions out there, would be most grateful. 

This message was authored by Laing1 This message was authored by: Laing1

Re: Pairing Sky Q remote with TCL Fire TV

Posted by a Superuser, not a Sky employee. Find out more

@RayV wrote:

Hi @Laing1  just to let you know that unfortunately the Vestel codes didn't do the trick. Thanks all the same for your help. 

If any other suggestions out there, would be most grateful. 


@RayV did you try the Toshiba codes ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
RayV
Topic Author
This message was authored by RayV This message was authored by: RayV

Re: Pairing Sky Q remote with TCL Fire TV

Hi @Laing1  sorry late reply. Yes, tried the Vestel and all the Toshiba codes, but no luck. 

Also messaged TCL directly last week; no repsonse as yet. 

Thanks v much for your help!

This message was authored by Morph88 This message was authored by: Morph88

Re: Pairing Sky Q remote with TCL Fire TV

Hi had the exact same problem and found the solution by looking at a number of sites, go to the set up remote control menu, enter the brand JVC, then press find it for me, will give 1-27 settings, try each one, mine worked on option 17. Hope this works for you 🙏

This message was authored by Ron1955 This message was authored by: Ron1955

Re: Pairing Sky Q remote with TCL Fire TV

Hi, was the JVC you referred to inplace to enable the TCL to pair with sky q or have I misunderstood?

thanks

Ron

This message was authored by Michelle2111 This message was authored by: Michelle2111

Re: Pairing Sky Q remote with TCL Fire TV

Hi, did you solve your issue and find the code? If so, could you please share it as I'm having the same issues. Thank you

This message was authored by Marksd This message was authored by: Marksd

Re: Pairing Sky Q remote with TCL Fire TV

Tried using setting for JVC took it slowly as seems to take a little longer to respond to volume, but worked on setting 18

This message was authored by Morph88 This message was authored by: Morph88

Re: Pairing Sky Q remote with TCL Fire TV

Hi Ron,  Yes i used the JVC codes to pair my TCL to the sky remote, when pairing take a few seconds on each code using the volume buttons, mine worked on code 17 and another post said there's worked on code 18. Good luck!!!

RayV
Topic Author
This message was authored by RayV This message was authored by: RayV

Re: Pairing Sky Q remote with TCL Fire TV

Hi and thanks all, sorry for late response. Sadly it's still not working for me on my Amazon Fire TCL, so still having to use two remotes 😞

This message was authored by Jacko456 This message was authored by: Jacko456

Re: Pairing Sky Q remote with TCL Fire TV

I've just bought a Amazon fire tv . And the engineer tuned the sound volume to TCL works fine on sky Q remote and sound bar remote.

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