Paid for UHD by mistake but UHD won't work on my tv

[Ajh1983]

Hi,

I've Paid to rent a UHD movie by mistake but UHD won't work on my tv. It won't let me cancel and rebook through the tv. 
the phone help just directs me here. 
please help!

[Dazzasky]

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@Ajh1983 wrote:

Hi,

I've Paid to rent a UHD movie by mistake but UHD won't work on my tv. It won't let me cancel and rebook through the tv. 
the phone help just directs me here. 
please help!

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If you don't watch it then I do believe you won't be charged. @Ajh1983 

[Laing1]

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@Ajh1983 wrote:

Hi,

I've Paid to rent a UHD movie by mistake but UHD won't work on my tv. It won't let me cancel and rebook through the tv. 
the phone help just directs me here. 
please help!

---

@Ajh1983 as @Dazzasky says you will not be charged if you dont watch it so best thing is to delete it the delete it from the deleted section you should then be able to rent it in HD