0

Discussion topic: PIN and parental controls cancelled but tv still requires PIN number

Reply
This message was authored by Ian+Mc+449 This message was authored by: Ian+Mc+449

PIN and parental controls cancelled but tv still requires PIN number

i have all my parental control off as im an adult living on my own 

but often get requested to add my security pin to watch a programme channels like sky mix sometimes requires this (lprogrammes like stargate at 16 00 daily)

why does this happen especially when you can watch this on normal freeview digital tv and it does not require a pin 

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: PIN and parental controls cancelled but tv still requires PIN number

Posted by a Superuser, not a Sky employee. Find out more

@Ian+Mc+449 

If you're watching age restricted content pre watershed then it'll always ask for the pin regardless of your settings. It is an Ofcom requirement that Sky must adhere to and cannot be overriden by Sky or you.
https://www.ofcom.org.uk/consultations-and-statements/category-2/mandatory-daytime-protection#M1014


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: PIN and parental controls cancelled but tv still requires PIN number

Posted by a Superuser, not a Sky employee. Find out more

There are certain channels that have the pin requirement turned on by default as no matter what your settings are set to you will always be asked for it. This is show they can show age restricted content before the evening watershed so not just Statgate but content like SWAT for example so rather than the pin being asked for against certain programs Sky have implemented against all content on the channel throughout the day.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Ian+Mc+449
Topic Author
This message was authored by Ian+Mc+449 This message was authored by: Ian+Mc+449

Re: PIN and parental controls cancelled but tv still requires PIN number

Then my friends ofcom is an (Removed)

If its to stop under age watching it but can flick over to free view lol


Moderator note: Removed inappropriate language

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: PIN and parental controls cancelled but tv still requires PIN number

Posted by a Superuser, not a Sky employee. Find out more

@Ian+Mc+449 wrote:

 

why does this happen especially when you can watch this on normal freeview digital tv and it does not require a pin 


Because by definition channels on 'normal freeview digital tv' don't broadcast post-watershed content before the watershed...

 

Game of Thrones isn't transmitted on ITV at 2pm (for a variety of reasons) : it is on Sky Atlantic, behind a PIN.

 

Some Mandatory Daytime Protection challenges are undoubtedly errors but there's no way Sky is going to risk Ofcom sanction by not having them, and the Broadcasting Code makes no exception for child-free households.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion