Discussion topic: Over the last week my skyq mini box stutters and freezes
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Message posted on 11 Apr 2023 02:35 PM
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Over the last week my skyq mini box stutters and freezes
Everything is working well with my Sky package except my mini box. Which freezes and stutters. Also a big delay when changing channels. About a week 10 days ago it started
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Message posted on 11 Apr 2023 04:17 PM
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Re: Over the last week my skyq mini box stutters and freezes
@Tron66 wrote:
Everything is working well with my Sky package except my mini box. Which freezes and stutters. Also a big delay when changing channels. About a week 10 days ago it started
@Tron66 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
rebooting your mini box
it may also be that your mini is just on the edge for receiving the signal from the Sky mesh you may need to contact Sky for a booster
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 13 Apr 2023 07:20 AM
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Re: Over the last week my skyq mini box stutters and freezes
Thank you will give it a try 👍
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