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Discussion topic: Our viewing card says it is inactive, sky Q is freezing and we cant access recordings

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This message was authored by Benjoeluke This message was authored by: Benjoeluke

Our viewing card says it is inactive, sky Q is freezing and we cant access recordings

We are having problems with sky q 

The viewing card saysvit is inactive yet it says it is paired well , the box freezes alot and we can't access recordings any more