Our second TV now cannot connect to Sky Q having tried all the recommended steps, re-booting etc.

[Fairwinds]

THe 2nd TV is in the kitchen and has suddenly lost conectivity.  It has its own Sky Q extension box adjacent.  All the recommended steps on the screen have been taken a number of times.. 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Fairwinds 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.