This discussion topic has been answered Discussion topic: Ordered replacement Sky Q box but it’s now working
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Message posted on 16 Nov 2025 12:10 PM
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I ordered a replacement Sky Q box but I've got the old one to work again, but unable to cancel the order. I called Sky and managed to speak to a human but got cut off so not sure if it's been cancelled. Is there an easy way to cancel the replacement?
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Message posted on 16 Nov 2025 01:21 PM
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It looks like my order has been cancelled.
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Message posted on 16 Nov 2025 12:12 PM
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Re: Ordered replacement Sky Q box but it’s now working
@Jen+Mullan wrote:
I ordered a replacement Sky Q box but I've got the old one to work again, but unable to cancel the order. I called Sky and managed to speak to a human but got cut off so not sure if it's been cancelled. Is there an easy way to cancel the replacement?
Only by speaking directly to Sky @Jen+Mullan
Message posted on 16 Nov 2025 01:21 PM
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It looks like my order has been cancelled.
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