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This discussion topic has been answered Discussion topic: Ordered replacement Sky Q box but it’s now working

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This message was authored by: Jen+Mullan

Ordered replacement Sky Q box but it’s now working

I ordered a replacement Sky Q box but I've got the old one to work again, but unable to cancel the order. I called Sky and managed to speak to a human but got cut off so not sure if it's been cancelled. Is there an easy way to cancel the replacement?


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This message was authored by: Jen+Mullan Answer

Re: Ordered replacement Sky Q box but it’s now working

It looks like my order has been cancelled.

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This message was authored by: oldfella

Re: Ordered replacement Sky Q box but it’s now working

Posted by a Superuser, not a Sky employee. Find out more

@Jen+Mullan wrote:

I ordered a replacement Sky Q box but I've got the old one to work again, but unable to cancel the order. I called Sky and managed to speak to a human but got cut off so not sure if it's been cancelled. Is there an easy way to cancel the replacement?


Only by speaking directly to Sky @Jen+Mullan 

 

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This message was authored by: Jen+Mullan Answer

Re: Ordered replacement Sky Q box but it’s now working

It looks like my order has been cancelled.

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