Ongoing technical fault with sky q - unable to watch any telly - any ideas as have to wait 2 weeks

[trae123]

The horrid blue screen - just says there is a technical faultnwith the channel but is sayimg for all channels - unable to watch any recordings either since Wednesday 

[oldfella]

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@trae123 wrote:

The horrid blue screen - just says there is a technical faultnwith the channel but is sayimg for all channels - unable to watch any recordings either since Wednesday 

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Hi @trae123 

Work through the following link.
https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel