Discussion topic: One of my SkyQ mini boxes has stopped working - sny ideas please?

This message was authored by: DaleW · ‎10 Jan 2024

I have a SkyQ box and 2 mini Q boxes. One of the mini boxes won't connect to the SkyQ box. Wondering if it has become faulty and needs replacing?

This message was authored by: Laing1 · ‎10 Jan 2024

@DaleW wrote:

I have a SkyQ box and 2 mini Q boxes. One of the mini boxes won't connect to the SkyQ box. Wondering if it has become faulty and needs replacing?

@DaleW Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot the mini boxes

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: One of my SkyQ mini boxes has stopped working - sny ideas please?

One of my SkyQ mini boxes has stopped working - sny ideas please?

All Replies

Re: One of my SkyQ mini boxes has stopped working - sny ideas please?

Was this discussion not helpful?

Search Sky Community

Start a new discussion