Discussion topic: One channel has no satellite signal
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Message posted on 16 Dec 2023 07:02 AM
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							One channel has no satellite signal
						
					
					
				
			
		
	
			
	
	
	
	
	
I have one channel that I cannot get a satellite signal for namely 522. It works for a while when we turn everything off etc. to initialise the system but we are unable to access it most mornings. All other channels are okay.
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Message posted on 16 Dec 2023 07:48 AM
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							Re: One channel has no satellite signal
						
					
					
				
			
		
	
			
	
	
	
	
	
It's okay here, although I only suffered it for a few minutes. 
If a “no satellite signal” message is still displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. After that look at the troubleshooting on this link 
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q 
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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