Discussion topic: On our Sky package our TNT Sports 1 channel interrupts approx every 10 mins for about 10secs.
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Message posted on 14 Mar 2024 04:00 PM
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Re: @ Newman
Same thing happened to me last night it was terrible, but we have multi room and upstairs it was fine in my son's room, seems to be just on the main sky box.
Message posted on 15 Mar 2024 10:57 AM
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Re: On our Sky package our TNT Sports 1 channel interrupts approx every 10 mins for about 10secs.
- I'm having exactly the same issues even the channel in general does it on my sky q
Message posted on 15 Mar 2024 11:03 AM
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Re: On our Sky package our TNT Sports 1 channel interrupts approx every 10 mins for about 10secs.
Same problem here too. Happens on main Sky Q box and on multiroom boxes too. Full reboot does not fix the problem and support from both Sky and BT is usless.
Message posted on 15 Mar 2024 06:19 PM
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Re: On our Sky package our TNT Sports 1 channel interrupts approx every 10 mins for about 10secs.
We have same issue with TNT1 watching on Sky Q. Anyone know a fix, or if it's an acknowledged known issue by either Sky or BT that is being looked into
Message posted on 15 Mar 2024 08:55 PM
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Re: On our Sky package our TNT Sports 1 channel interrupts approx every 10 mins for about 10secs.
Same issue last 3 days, relieved to see it's a widescale issue so hopefully get solved soon
Message posted on 16 Mar 2024 06:48 PM
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Re: On our Sky package our TNT Sports 1 channel interrupts approx every 10 mins for about 10secs.
I saw this problem still present on a recording from last night too. The issue has been mentioned on the tnt sport (BT sport) forum too without reply.
Message posted on 16 Mar 2024 08:56 PM
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Re: On our Sky package our TNT Sports 1 channel interrupts approx every 10 mins for about 10secs.
I have the exact same problem and its blooming annoying. Will be getting rid if it isn't fixed soon.
Message posted on 17 Mar 2024 04:59 PM
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Re: On our Sky package our TNT Sports 1 channel interrupts approx every 10 mins for about 10secs.
We have superfast broadband with TNT Sport through Sky Stream. TNT HD seems to be working normally, but the ultra channel has been glitching constantly for a few days and on all pucks. It is not a broadband issue. My other Sky Sports ultra HD is working normally.
Message posted on 18 Mar 2024 01:13 PM
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Re: On our Sky package our TNT Sports 1 channel interrupts approx every 10 mins for about 10secs.
Hi Everyone
Thank you very much for bringing this issue to our attention and I offer our sincere apologies for the problem.
I've escalated the details to our support teams and will update everyone as soon as I hear back.
Kev
Community Manager
Message posted on 19 Mar 2024 06:04 PM
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Re: On our Sky package our TNT Sports 1 channel interrupts approx every 10 mins for about 10secs.
Chelsea v ajax womens game currently experience same issue on TNTsports1
Message posted on 19 Mar 2024 06:33 PM
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Re: On our Sky package our TNT Sports 1 channel interrupts approx every 10 mins for about 10secs.
Appreciated
Message posted on 20 Mar 2024 07:23 AM
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Re: On our Sky package our TNT Sports 1 channel interrupts approx every 10 mins for about 10secs.
@WillThrill99 wrote:
Chelsea v ajax womens game currently experience same issue on TNTsports1
Thanks for letting me know @WillThrill99
Did anyone else encounter this issue last night?
Kev
Community Manager
Message posted on 20 Mar 2024 07:53 AM
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Re: On our Sky package our TNT Sports 1 channel interrupts approx every 10 mins for about 10secs.
Yes still a problem. For me the channel is actually unwatchable for over a week now.
Message posted on 20 Mar 2024 08:08 AM
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Re: On our Sky package our TNT Sports 1 channel interrupts approx every 10 mins for about 10secs.
Thank you for confirming this - I've passed the details to the team who are working with TNT.
Kev
Community Manager
Message posted on 14 Apr 2024 12:03 AM
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Re: On our Sky package our TNT Sports 1 channel interrupts approx every 10 mins for about 10secs.
Funnily enough I'm watching UFC 300 and it's doing the same thing, it's like I'm watching it in slow mo and it's stuttering, every other channel is fine
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